At Kenz Jewelry, we provide intentional and meaningful products that we love and hope you do too. We offer beautiful and lasting jewelry. We pride ourselves with great customer service with free and quick deliveries. At Kenz, we have big dreams to give back to communities in need and your purchases will be a part of that! 

You will receive a shipping confirmation email that includes a tracking number when your order is fulfilled.

The order typically ships in 1 business day.

In the footer of the website, there is a “Track Your Order” hyperlink. In addition to the email confirmation, you will receive an order number. The order number is sent to the same email used to make the purchase. Once your order is placed, we will fulfill and ship your order in one business day. Once shipped, you will receive a tracking number via email. From there, you can track your products.

We hope you love the pieces you receive as much as we love creating them. However, you are always welcome to make a return or exchange within 30 days of delivery. If you wish to exchange a product, the best way is to return the product first then place a new order.

Yes! With the unlikely event that your product has any discoloration, tarnishing, or rusting, you will receive a brand new one if the product is available. If the product is not unavailable, then you may choose a product of equal or lesser value.

With reasonable care, your jewelry can be a lasting treasure. Stainless steel products can stand wear and tear and can last for ages. They will not corrode or change color. It will continue to look good as new. Mild soap and water can keep the shine on your products. It is recommended to remove jewelry before sleeping so as not to accidentally scratch the surfaces. 

No! Our products are lead and nickel free. We pride ourselves in having hypoallergenic jewelry.